FAQs

When will I receive my order ?

Orders are prepared 1-3 days from purchase and then delivered based on shipping option and your location. You can expect your package anywhere from 3-7 days from order date. Holidays and orders placed over weekend can affect delivery time. Please email info@shopwiseessentials.com if you have questions regarding an order that has been placed.

What shipping option should I choose? What if I select the wrong shipping option?

If you are purchasing a perishable such as seamoss gel, PRIORITY shipping is required. This is to ensure freshness during travel. Seamoss gel is packaged in our eco friendly, BPA free packaging and includes ice packs and insulated wrap and can keep product cold for up to 4 days. Any other product can be delivered via standard ground shipping. We currently ship via USPS ground (5-7 business days) or USPS priority mail (1-3 business days).

If PRIORITY shipping is not selected on a perishable item such as sea moss gel, you will be notified ASAP to upgrade your shipping payment. To avoid this please select the appropriate shipping option.

What is the difference between gold sea moss & chondrus crispus (purple) sea moss?

Our chondrus crispus seamoss gel is one of the most rarest strands of seamoss and holds a stronger potency than our traditional gold sea moss. Due to it’s higher potency, the chondrus crispus strand is packed with stronger and more noticeable benefits. It also holds a stronger flavor than our gold strand and is more recognizable in flavor tones and it is suggested to be blended in a smoothie to mask the flavor in the most effective way. Gold seamoss, is more ideal for beginning seamoss consumers and those who prefer the most flavorless moss that can be masked easily in teas, oatmeal, and other foods who’s flavors will blend precisely. Simply put; its levels to this !

Can you cure my disease or ailment?

The information provided In the description of product has not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. The information listed is for educational purposes only. Always consult with your doctor before taking any supplements.

Are your products organically grown and/or sourced?

All of our herbs and botanicals are tested for a variety of specifications in our Quality Control Laboratory, including identity and purity, along with a number of other additional tests. We are committed to stringent quality control inspection procedures, and our experienced technicians hand-select only superior quality herbs and botanicals for encapsulation. All steps ensure a premium quality and exceptionally potent herbal dietary supplement.

Taking herbal remedies and supplements in capsule form is an easy and convenient way to get the nutrients one’s body needs. Encapsulated dietary supplements taken regularly in addition to a healthy diet, promote optimum health and well-being.